Better Distribution is committed to providing the best customer service for the products we represent. Our goal is to work with our customers and dealers to solve all issues as quickly as possible. Please fill out the form below this will help us get the required information so that the service provided is efficient and accurate. If you have any questions about your existing product, we are here to help you Monday – Friday, 9:00 am – 5:00 pm EST.
Product Questions:
If you have questions about our products, please contact Sales at 905.264.9414 or email sales@betterdistribution.ca.
Technical and Customer Service:
If you have any technical questions or customer service related issues, please contact Service at 905.264.9414 or email service@betterdistribution.ca.
For parts and repair to your Pitt product please contact Service at 905.264.9414 or 855.444.9414 or email service@betterdistribution.ca.
If your Kenyon cooktop or grill needs service, please contact Kenyon Service at 1-860-664-4906 anytime Monday – Friday from 8am – 5pm (EST) or email them at hello@cookwithkenyon.com. If you are calling outside of our business hours, please leave them a detailed voicemail or email and they will return your call on the following business day.
For parts and repair to your PanStand product please contact Service at 905.264.9414 or 855.444.9414 or email service@betterdistribution.ca
For parts and repair to your Natufia Kitchen Garden please contact Service at 905.264.9414 or 855.444.9414 or email service@betterdistribution.ca. By connecting to Wi-Fi, you will be able to monitor and control your machine from any remote PC, smartphone or tablet. In addition, the machine will receive software updates and be remotely monitored by the Natufia Labs Help Desk in Tallinn, Estonia for any possible malfunctions. The machine was built so that even some repairs, such as pump cleaning, can operated at distance via the Wi-Fi.